Terms and Conditions — 365pak

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern the entire relationship between you ("the Player", "you", "your") and 365pak ("the Platform", "we", "us", "our") in connection with your use of the website located at 365pak.win and any associated mobile applications, services, and features.

By completing the registration process or by continuing to access the platform after any update to these Terms has been published, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.

These Terms are written in English for Pakistani players and are intended to be clear and straightforward. If any clause is unclear to you, please contact support before proceeding with registration or any financial activity on the platform.

2 Eligibility

To create and maintain a 365pak account, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age. 365pak does not knowingly permit persons under 18 to register or play under any circumstances.
• You must be accessing the platform as an individual acting in your personal capacity, not as an agent or representative of any other person or organisation.
• You must not be subject to any self-exclusion arrangement, whether imposed by 365pak or any other gaming platform, that would prohibit your participation.
• You must be legally permitted to engage with online gaming entertainment platforms in your jurisdiction. It is your sole responsibility to understand and comply with any local regulations applicable to your situation.
• You must not hold any existing 365pak account that is currently active, under review, or suspended.

3 Account Registration

To access the full range of 365pak features including deposits, withdrawals, bonuses, and gameplay, you must complete the registration process and create a verified account. The following rules apply to all accounts:

• You must provide accurate, complete, and up-to-date information during registration. This includes your real full name, a valid mobile number, and any other details requested during the registration or verification process.
• Only one account is permitted per person, per household, per device, and per payment method. Creating multiple accounts — regardless of reason — is strictly prohibited.
• Your account is personal to you and must not be shared with, transferred to, or accessed by any other person, including family members.
• You are responsible for maintaining the confidentiality of your login credentials. Any activity that takes place under your account is your responsibility, whether or not you personally authorised it.
• If you suspect that your account has been accessed by an unauthorised party, you must contact 365pak support immediately so that protective measures including a temporary account lock can be applied.
• 365pak reserves the right to close duplicate accounts and to void any bonuses or winnings associated with accounts found to be in breach of the one-account rule.

During the Know Your Customer (KYC) verification process, you may be asked to submit a copy of a valid identity document such as a CNIC or passport. This process is standard practice for responsible gaming platforms and is required to protect players against fraud and unauthorised account use.

4 Deposits & Payments

365pak accepts deposits exclusively in Pakistani Rupees (PKR). No currency conversion is applied, and no foreign currency accounts are required or accepted. Supported deposit methods include JazzCash, Easypaisa, Raast, Bank Transfer, and supported debit cards and mobile wallets. Available methods and their specific limits are displayed within your account at the time of deposit.

• All deposits must be made from a payment account registered in your own name. Third-party deposits — where the sending account belongs to someone other than the registered 365pak account holder — are not permitted and may result in the deposit being reversed and the account reviewed.
• Minimum and maximum deposit limits apply per transaction and per day. These limits are displayed clearly during the deposit process and may vary by payment method.
• Deposits are generally credited to your 365pak account within a few minutes of a successful transaction. In rare cases involving bank transfers, processing may take longer. If a deposit is not reflected within the expected timeframe, contact support with your transaction reference number.
• 365pak does not charge transaction fees on standard deposits, though your payment provider may apply their own charges. Please check with JazzCash, Easypaisa, or your bank directly for their applicable fee schedules.
• Deposited funds held in your account do not accrue interest. They are held for the purpose of gameplay only and are not an investment or savings product of any kind.

5 Withdrawals

Withdrawals from your 365pak account are processed to the same payment method used for your most recent deposit, subject to verification requirements. The following conditions apply to all withdrawal requests:

• A minimum withdrawal amount applies and is displayed within the withdrawal section of your account dashboard.
• Before your first withdrawal is processed, account verification (KYC) must be completed to the satisfaction of the 365pak compliance team. This typically involves confirming your identity and your ownership of the payment method being used.
• Withdrawal requests are reviewed and processed within the timeframe stated in your account. Processing times may vary depending on the payment method selected and the volume of requests being handled at that time.
• If a bonus has been applied to your account, any associated wagering requirements must be fully met before funds attributed to that bonus can be withdrawn.
• 365pak reserves the right to request additional documentation before processing any withdrawal where fraud, bonus abuse, or account security concerns have been identified.
• Withdrawals will only be sent to accounts registered in the same name as the 365pak account. Requests to send funds to a third-party payment account will not be processed.

6 Bonuses & Promotions

365pak offers various promotional bonuses including welcome bonuses, deposit match offers, free spins, and seasonal promotions tied to events like PSL and T20 international cricket. All bonuses are subject to the following general conditions, as well as any specific terms published with the individual promotion:

• Each promotion is available to eligible players only. Eligibility criteria are stated clearly within each offer. Welcome bonuses, for example, are available to new first-time depositing players only.
• All bonuses carry a wagering requirement which must be met before any bonus-derived winnings can be converted to withdrawable cash. The specific wagering multiplier and qualifying games are stated within each promotion's terms.
• Bonuses expire within the time window stated in their individual terms. Expired bonuses and any winnings generated from them are forfeited automatically.
• Only one active bonus may be held at a time unless a specific promotion explicitly states otherwise.
• Attempting to exploit promotional offers — including creating duplicate accounts to claim welcome bonuses multiple times — constitutes bonus abuse and will result in account suspension and forfeiture of all associated balances.
• 365pak reserves the right to modify, suspend, or withdraw any promotion at any time. Changes will be communicated via the platform before taking effect wherever reasonably practicable.

7 Gameplay Rules

All games available on 365pak — including Slot Games, Fish Games, Bingo, and Live Casino tables — are governed by individual game rules displayed within the game interface. The following general gameplay rules apply across all titles:

• Game outcomes are determined by certified random number generation systems. 365pak does not manipulate game outcomes and has no ability to influence results on behalf of individual players.
• In the event of a technical fault, disconnection, or server error during gameplay, 365pak will attempt to resolve the interrupted round fairly based on available game state data. The platform's decision on interrupted rounds is final.
• Players must not use any software, script, bot, algorithm, or artificial tool to interact with or influence gameplay. Any such activity will result in immediate account suspension and forfeiture of all associated funds.
• Collusion between players, including coordinating play in multiplayer game modes to gain an unfair advantage, is strictly prohibited.
• All bets placed are final once confirmed. Bets cannot be cancelled or reversed after the game round has commenced.

8 Prohibited Conduct

The following activities are strictly prohibited on the 365pak platform. Engaging in any of these behaviours will result in immediate suspension, account closure, and forfeiture of balances, and may be referred to relevant authorities where appropriate:

• Registering as a minor or providing false age information at any point during account use.
• Providing false, misleading, or fraudulent identity or payment information during registration or verification.
• Creating or operating more than one account, including registering under a different name, email address, or phone number.
• Using the platform to facilitate money laundering, fraud, or any other financial crime.
• Depositing funds using payment methods not registered in your own name.
• Exploiting errors, glitches, or technical faults in games or the platform to generate unintended winnings.
• Attempting to reverse or dispute a legitimate transaction through your payment provider ("chargeback") after funds have been used for gameplay.
• Harassing, threatening, or abusing other players or 365pak staff through any communication channel.

9 Account Suspension & Closure

365pak reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where it has reasonable grounds to believe that a breach of these Terms has occurred or is likely to occur. This includes but is not limited to:

• Breach of the eligibility requirements including age violations.
• Suspected or confirmed fraud, money laundering, or other financial misconduct.
• Duplicate account creation or bonus abuse.
• Failure to complete account verification within a reasonable timeframe when requested.
• Any activity that 365pak believes poses a risk to the integrity of the platform or to other players.

Where an account is closed for a reason other than a Terms breach — for example, at the player's own request — any available real-money balance (excluding unmet bonus funds) will be returned to the player's registered payment method following standard verification. Players may request account closure at any time by contacting the support team.

10 Privacy & Data

365pak collects and processes personal data in connection with account registration, identity verification, gameplay, and financial transactions. The way we handle your data is described in full in our Privacy Policy.

By registering with 365pak, you consent to the collection and use of your personal data as described in that policy. Key points include:

• Your data is used to operate your account, process transactions, verify your identity, and provide customer support.
• We do not sell your personal data to third parties for marketing purposes.
• Certain data may be shared with payment processors, identity verification providers, and fraud prevention services as necessary to deliver the platform's services securely.
• You have the right to request access to the personal data we hold about you. Please contact support to make a data access request.

11 Responsible Gaming

365pak is committed to providing a safe and enjoyable gaming environment. Gaming should always be entertainment, and we take our responsibility to support player wellbeing seriously. All players are encouraged to:

• Set a personal PKR budget before each session and stick to it regardless of how the session is going.
• Use the deposit limit tools available in your account settings to cap daily, weekly, or monthly spend at a level you are comfortable with.
• Take regular breaks using the session reminder feature, particularly during long gaming sessions.
• Use the self-exclusion feature if you feel that gaming is becoming difficult to control. Self-exclusion takes effect immediately and cannot be reversed during the cooldown period.
• Never chase losses. If you have reached your budget for the session, stop — not because of a rule, but because it is the sensible approach that keeps gaming enjoyable over the long term.

For detailed information on all responsible gaming tools and resources, please visit our Responsible Gaming page.

12 Limitation of Liability

To the fullest extent permitted under applicable law, 365pak's liability to any player arising out of or in connection with the use of the platform is limited as follows:

• 365pak is not liable for any losses arising from a player's gaming activity, including losses resulting from game outcomes, technical faults outside our reasonable control, or delays in deposit or withdrawal processing caused by third-party payment providers.
• 365pak is not liable for any indirect, consequential, or incidental loss, including loss of profits, loss of data, or damage to reputation, arising from use of the platform.
• The platform is provided on an "as available" basis. While we make every effort to maintain consistent uptime, 365pak does not guarantee uninterrupted access and is not liable for losses resulting from downtime, maintenance windows, or service interruptions.
• Where 365pak's liability cannot be excluded entirely by law, our total liability to you for any single claim shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.

13 Changes to These Terms

365pak reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material, we will make reasonable efforts to notify players via a platform notification or on-screen alert at next login.

Your continued use of the platform after updated Terms have been published constitutes your acceptance of those changes. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure and any eligible balance return.

We recommend bookmarking this page and reviewing it periodically to stay informed of the current Terms governing your use of 365pak.

14 Contact

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering or making a deposit, the 365pak support team is here to help. You can reach us through the support section of your account dashboard or by visiting our FAQ page for answers to the most common queries.

Support is available during Pakistan Standard Time business hours, with extended coverage during major cricket events including PSL and T20 internationals when player activity is at its highest.